Return Policy
MOBA CORPORATION RETURN POLICY
Last Updated: December 17, 2018
Thank you for your purchase. We hope you are happy with the item(s) you bought. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only pursuant to the terms and instructions below.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused conditions, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at mobacorp@moba.de to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the items securely in their original packaging, and mail your return to the following address:
MOBA Corporation
ATT: Online Returns
RMA # _________________
1000 MOBA Drive
Peachtree City, GA 30269
Please note, you will be responsible for all return shipping charges unless otherwise agreed to by us. We strongly recommend that you use a trackable method for your return.
REFUNDS
After receiving and inspecting the condition of your item, we will process your return. Please allow at least five (5) days from the date of our receipt of your item to process your return. Upon confirmation that the item your returned in in good condition, we will take steps to provide you with a refund. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed and a refund has been approved.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service number or email address below to arrange a refund or exchange.
Please Note
ยท A 5% restocking fee will be charged for all returns in excess of $1000.00.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
(678) 817-9646